You can add a new attempt for a test taker by deleting one or more failed/incomplete tests from the test taker. First click the candidate name and from there you can click delete button from the right side of the result row.
You can also
- Delete results from a test taker to clean up the user report for printing purposes.
- Define Maximum Attempt Limits: Set the desired maximum number of test retries that participants are allowed within a defined period.
- Enable Lockout Duration: Set the option to enable the lockout duration for test retries. This feature prevents participants from immediately retrying the test after reaching the maximum attempt limit. It introduces a waiting period during which they are unable to access the test.
- This duration can be defined in hours or days. Consider the appropriate balance between providing participants with a fair opportunity to retry while ensuring the integrity of the assessment process