Cancellation and Refund Policy Follow
This policy outlines the terms and conditions under which cancellations and refunds will be processed for TYPING TEST PRO product:
Cancelling Your Monthly/Annual Subscription:
- Please note that cancellations will take effect at the end of your current billing period, ensuring continued access until then.
- You have the flexibility to cancel your annual or monthly subscription at any time through several convenient methods:
- Admin Panel: Log in to your Admin Panel and click the "Cancel" link on Account page.
- Receipt Email: Click the "Cancel" link in your latest subscription receipt email.
- Support Team: Contact our support team directly for assistance.
Cancelling Your 1-Year License:
- 1-Year Licenses do not automatically renew, offering you full control over your subscription. To maintain account activity, simply renew your license before it expires.
Refunds:
- Full Refunds:
- We offer full refunds for cancellations made within 15 days of the initial purchase date (the date of your first subscription payment).
- Partial Refunds:
- When upgrading or downgrading your monthly or annual plan as a self-service through the Plans page of Admin Panel, there is an automated prorated refund for any unused portion of your current plan period.
- 1-Year Licenses: Due to their fixed term, prorated refunds are not available. However, you can receive a discount when upgrading to a larger license before your current license expires.
- No Refunds:
- We do not offer refunds for cancellations made after the renewal date of a pre-paid subscription.
- We do not offer refunds for any usage, data, or content lost due to cancellation.
Additional Provisions:
- This policy applies to all subscription plans, unless otherwise specified in a signed agreement.
- We reserve the right to deny a refund request if we believe it is fraudulent or abusive.
- Refunds will be issued to the original payment method used for the purchase only via our payment processor FastSpring.
- This policy may be updated from time to time without prior notice.